Effective date: 01.06.2025

This privacy policy describes how YuzPay ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application and related services.

1. Information we collect

We may collect the following types of personal data:

- Identification information: Full name, phone number, date of birth, national ID/passport details.

- Biometric data: Facial recognition data used for authentication.

- Card & payment information: Card numbers (masked), transaction history, wallet balances.

- Device information: IP address, operating system, device model, app version.

- Location data: Approximate geolocation for fraud detection and service optimization.

2. How we use your information

Your personal data may be used for the following purposes:

- To authenticate users through FaceID and secure login.

- To process transactions, payments, and P2P transfers.

- To issue and manage virtual cards.

- To send you notifications (push/SMS) regarding your activity.

- To comply with legal and regulatory obligations.

- To improve service performance and security.

3. Data sharing and disclosure

We do not sell your personal data. We may share it with:

- Payment networks and banks for transaction processing.

- Service providers (e.g., SMS, hosting, analytics) under confidentiality agreements.

- Government or regulatory authorities, as required by law.

4. Data storage and security

- Your data is stored on secure servers located in data center of TAD Industries located at Tashkent, Mirzo Ulugbek district, Buz 2/4 block.

- We implement encryption, secure access, and activity monitoring to protect your data.

- Biometric data is stored in encrypted form and never shared with third parties.

5. Your rights

You have the right to:

- Access the data we store about you.

- Request correction or deletion of your data.

- Withdraw consent for data processing (where applicable).

- Lodge a complaint with a data protection authority.

6. Retention policy

We retain your data as long as your account is active or as needed for legal, regulatory, or operational purposes. Upon request, we will delete your data unless retention is required.

7. Third-party links

Our app may contain links to third-party services. We are not responsible for the privacy practices of those services.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via app notification or email.

9. Contact us

If you have any questions or concerns about this privacy policy, please contact us at:
Email: support@yuzpay.uz
Phone: +998 55 517 2020

By using YuzPay, you agree to the terms of this privacy policy.